Shipping policy

Last updated: September 28, 2026

MemPhresh currently ships within the United States only. We do not ship internationally at this time. If you enter a shipping address outside the United States, we cannot complete the order.

Most items are made to order. They are printed or produced for you after you place the order, through print-on-demand partners including Printful and Printify. Because each item is made for your order, we do not keep finished goods on a shelf waiting to ship.

Processing

Made-to-order items are produced after the order is placed. Production usually takes a few business days before the order ships. Times vary by product and by the partner fulfilling the order. Business days do not include weekends or U.S. holidays.

United States delivery

We offer shipping to addresses in the United States, including the 50 states. Shipping options and prices shown at checkout are the rates that apply to your order. Checkout is the source of those rates. We do not promise a delivery date. Carriers, weather, and production time can change when an order arrives.

We do not ship to P.O. boxes when a carrier or fulfillment partner cannot deliver there. If an address cannot be delivered, we will contact you through the store.

Tracking

When a carrier provides a tracking number, we send it with the shipping confirmation. Tracking updates come from the carrier, not from us.

Address accuracy

You are responsible for a complete, deliverable United States address. If a package is returned because the address was wrong or incomplete, we can reship it after you confirm a corrected United States address. You pay the new shipping charge. We do not refund the original shipping charge in that case.

Lost or delayed packages

If tracking shows a package is lost or has not moved for an unusually long time, contact us and we will work with the fulfillment partner and the carrier. A replacement or refund for a lost package depends on what the carrier and the fulfillment partner confirm. We do not refund solely because a package is taking longer than you expected while it is still in transit.

Questions

Questions about an order or about shipping go to https://memphresh.com/pages/contact

Rights the law does not let us limit

Nothing in this policy limits a right you have under the law of your country that a store is not allowed to limit. Faulty goods stay covered by those rights.

Where a cooling-off or right-to-regret law applies, and the item is not exempt as a good made to your specification, we follow that law. For orders delivered in Brazil, you may tell us within 7 days of receipt that you want to cancel under the right of regret. Include a photo. The item must be unused.